Service Advisors

VW of South Charlotte Service Department Advisors!

Travis Hahn, Service Manager
thahn@vwsouthcharlotte.com

704-552-6500 Ext:1213

Travis is our Service Manager at Volkswagen of South Charlotte. He has been in the business for more than 17 years and has many certifications. Travis has been around long enough to know how to keep a cool head. “The best parts of this job are the times I can help a customer overcome a stressful situation,” says Travis. He has been helping us at Volkswagen of South Charlotte fulfill all of your service needs for the past year. Travis comes from a family who knows their way around cars, as his father was also in the automotive business. Travis knows that the best way to run a business is to put the customers first: “Customer satisfaction is our ultimate goal. When a customer is satisfied, that’s when we’ve done our job.”

Schedule your appointment to see Travis, and the rest of our Service staff today!

Joerg Kuehni, Service Advisor
jkuehni@vwsouthcharlotte.com704-552-6500 Ext:1232Joerg has been working in the automotive industry for over 8 years, and is qualified as a Volkswagen Certified Master Service Advisor. He has been with Volkswagen of South Charlotte for the past year, and we look forward to him sharing his expertise with us and our customers for many more to come. Joerg knows what it takes to make an efficient and pleasant service visit: “The most important thing is to work as a team. The porter, service advisor, technician, clean up, and cashier all have to work together to make the best possible experience,” says Joerg.Bring your vehicle in today and Joerg will make sure you leave satisfied!

John Keating, Service Advisor
jkeating@vwsouthcharlotte.com704-552-6500 Ext:1230

John Keating brings a multitude of experience to Volkswagen of South Charlotte, first graduating from automotive school training before working in the field for the past 6 years. John has been with our dealership for the past 3 years, and has achieved a vaunted Volkswagen Specialist Service Advisor certification. Working on Volkswagens is more than just a job for John, as he regularly attends and participates in various Volkswagen shows and events. John says, “I am very particular about how my own car is serviced, and I make sure all my customers are treated as I would expect to be, because customer satisfaction is the No. 1 priority.”

Drop by and see John today and let him help you ensure your car stays healthy!

John Schmidt, Service Advisor
jschmidt@vwsouthcharlotte.com704-552-6500 Ext:1231

John Schmidt has been actively working in the automotive business for more than 17 years, and brings all the experience and professionalism that is expected from such an extensive career. Although he is relatively new at Volkswagen of South Charlotte, over the past year he has really become a part of our family. John embodies the customer-first mentality you’ve come to expect from Volkswagen of South Charlotte. “I like that there are different situations everyday. I enjoy working with people and helping people,” says John. “Customer satisfaction means that it’s my duty to make sure during the entire service process, from the first contact to the last follow-up, that the customer is completely satisfied”.

Come in and find out how John can steer you in the right direction!